Deliverable 5.1 – Service protocols – July 2014

The present deliverable provides an overview of the PERSSILAA service protocols that describe the way in which and by whom and when the PERSSILAA services will be delivered in the two validation regions. The description in Campania Region, Italy parallels the description for Enschede, The Netherlands. The service protocols encompass a new service model, to screen for and prevent frailty in community dwelling older adults, integrating nutrition, physical and cognitive function. In order to identify the most important stakeholder for the service delivery, we held several meetings with local organizations of patients, with representatives of social and health services providers, health professionals, general practitioners, who are involved in the loco-regional organization of socio-sanitary services, contribute to providing the preventive services, and function as the primary referent in case health related problems emerge. Results show that there is an urging need for support of the older adults in the community:

  • To improve the adequacy of their nutrition, as they are often overweight;
  • To increase their physical activity, as most of them do not exercise at all, and do not go out enough for a walk;
  • To provide them with basic ICT training;
  • To promote socialization through PERSSILAA services, as it will prove effective to increase adherence.

There are no operative models currently available (and running in Campania) that integrate no-profit organization efforts to respond to the needs of the adult citizens with standard support from socio-sanitary services.  PERSSILAA provides a template to scale up and contribute to improve overall health outcome sustainably. A further advantage of PERSSILAA model is that is sets up the conditions for raising the awareness about self-care, and training the adult citizen to take an active part to their own health. Last but not least, PERSSILAA provides the opportunity for the citizen to realize how supportive and accessible ICT can be, if they are provided in the adequate context.

The full document: D5.1